Reviews

Makai Club Resort is a magical spot on Kauai’s North Shore where the island scenery is complemented by spacious accommodations and attentive service from our award-winning staff. It’s no wonder so many families return to our resort year after year! Here are a few reviews from our guests.

reputation 800 award

Google
5.0/5
Nov 3, 2026
Google • Grand Pacific Resorts
Wonderful place to stay with beautiful garden views, birds, and colourful lizards. Very friendly, accommodating staff providing excellent info about the area. Apartments are well equipped with everything you need to cook a meal.
Grand Pacific Resorts replied on Nov 4, 2026:
Thank you, Anne, for your wonderful review! I'm thrilled to hear you enjoyed the beautiful garden views, friendly staff, and well-equipped apartments. Your feedback truly reflects our commitment to customer-centric service, and we look forward to welcoming you back soon!
Google
5.0/5
Nov 3, 2026
Google • Grand Pacific Resorts
I definitely recommend the resort for anyone looking for a Kauai getaway! The staff are amazing, and the hotel is fantastic. Everyone here is friendly and helpful, and the resort has everything we need for a great vacation. The unit is cleaned extremely well, great A/C and amenities, and everything stocked for the kitchen, bathrooms, and bedrooms. The beds are very comfortable, and having quiet hours helps us wind down after a long day and rest easy.
Grand Pacific Resorts replied on Nov 4, 2026:
Thank you, Brandon, for your wonderful review! I'm thrilled to hear that you found our staff amazing and the resort fantastic, with everything you needed for a great vacation. Your kind words about the cleanliness, comfort, and our customer-centric service mean a lot to us, and we look forward to welcoming you back for another memorable stay!
Survey
0.0/5
Nov 3, 2026
Survey • Grand Pacific Resorts
Thank you!! We would definitely recommend the resort to friends and family! The staff are amazing, and the hotel is fantastic. Friendly and has everything we need for a great vacation. The unit is cleaned extremely well, great A/C and amenities, and everything stocked for the kitchen, bathrooms, and bedrooms. The beds are very comfortable, and having quiet hours helps us wind down after a long day and rest easy.
Google
5.0/5
Nov 2, 2026
Google • Grand Pacific Resorts
What a beautiful resort! Makai Club is such a lovely place, with gorgeous, well-maintained grounds and a peaceful, relaxing atmosphere. I especially loved the resident kitties! They were such a sweet little bonus and added even more charm to the property. I also want to give a special shout-out to Kiki, who did a wonderful job cleaning our room! I just love the towel animals. Everything was so nice and well taken care of. We really enjoyed our time at Makai Club and would absolutely love to come back!
Grand Pacific Resorts replied on Nov 4, 2026:
Thank you, Sarah, for your wonderful review! I'm thrilled to hear you enjoyed our beautiful, well-maintained grounds and the charming resident kitties. I will definitely pass on your kind words to Kiki about her excellent service and those delightful towel animals. We look forward to welcoming you back for another relaxing stay!
Survey
0.0/5
Nov 2, 2026
Survey • Grand Pacific Resorts
We love the space and the amenities. The only downside would be the bugs. But nothing crazy no bedbugs or other attacking bugs. So other than that everything’s been great.
Survey
0.0/5
Oct 31, 2026
Survey • Grand Pacific Resorts
The mattress of the pull out sofa had a huge patch of black mold on it. My husband took a photo.
The cupboard in the bathroom also has a large mold spot on the right side (under the sink), the cups in the cupboard of the kitchen smell like mildew.
I am shocked.
Survey
0.0/5
Oct 31, 2026
Survey • Grand Pacific Resorts
Great so far! One minor issue our washer dryer broke, waiting on a new one
Survey
0.0/5
Oct 26, 2026
Survey • Grand Pacific Resorts
5 star experience! The room was clean, the property was beautiful and the staff were amazing!!! Shoutout to Jaime for helping us with everything throughout our stay! Mahalo
Survey
0.0/5
Oct 25, 2026
Survey • Grand Pacific Resorts
As an owner, we’re always given five star treatment! Our unit was cleaned, comfortable and surpassed all of our needs. The staff was also great always available to answer any questions. The biggest surprise is that we had a Keurig coffee maker waiting in our room per our request! Thank you to all of the staff that made our stay very enjoyable!
Survey
0.0/5
Oct 21, 2026
Survey • Grand Pacific Resorts
Everyone is so kind and the stay is wonderful!