Reviews

Makai Club Resort is a magical spot on Kauai’s North Shore where the island scenery is complemented by spacious accommodations and attentive service from our award-winning staff. It’s no wonder so many families return to our resort year after year! Here are a few reviews from our guests.

reputation 800 award

Survey
0.0/5
Jun 29, 2026
Survey Grand Pacific Resorts
Love it here!
Survey
0.0/5
Jun 29, 2026
Survey Grand Pacific Resorts
Office staff are wonderful! Thank for the free amenities!
Survey
5.0/5
Jun 29, 2026
Survey Grand Pacific Resorts
nothing! service and communication was exceptional even before our arrival as i had some special request and someone was always available right away.
their welcoming full polite and aloha welcoming, all info provided at check in! events and local restaurants was a perk.
Survey
0.0/5
Jun 28, 2026
Survey Grand Pacific Resorts
Great service
Survey
0.0/5
Jun 26, 2026
Survey Grand Pacific Resorts
We are loving our stay! It’s our first time on the north side near Princeville and close to many activities. The condo is perfect and it’s nice and quiet at night.
Survey
5.0/5
Jun 26, 2026
Survey Grand Pacific Resorts
Not sure of anything else that could reasonably be done
The Princeville location was prime for beaches, walks, shopping, dining, and most importantly the wonderful vistas.
Survey
1.0/5
Jun 25, 2026
Survey Grand Pacific Resorts
This was not an adequate place to stay for our vacation. The condo was full of mold and mildew. The ceiling had a huge bubble that was full of mildew and water damage. The curtains were ripped, the shower curtain was not on the shower and the staff was friendly but did not have management available to help us so we had to leave. They offered a Lysol and ozone machine but that is not something you want while you are staying at a resort. This significantly disrupted our 30th anniversary trip. We have yet to receive reimbursement for this vacation. We had to leave.
The associates were friendly but did not help us to receive new accommodations. We were unable to speak to management after several requests. I would not recommend this resort
The internet did not work and we had to login to a different room to get internet. The room as dirty and full of mold and mildew and overall not good
Survey
5.0/5
Jun 25, 2026
Survey Grand Pacific Resorts
We were well taken care of, especially when I accidentally left some luggage behind.
The accommodations were very comfortable.
Survey
5.0/5
Jun 23, 2026
Survey Grand Pacific Resorts
Nothing....everything was perfect!!
Everyone working there is amazing and super friendly!
Google
5.0/5
Jun 22, 2026
Google Grand Pacific Resorts
Quiet and peaceful. Love the lush vegetation outside our window and lanai. Friendly and helpful staff.
Grand Pacific Resorts replied on Jun 23, 2026:
Hi Linda, thank you for your kind words! We strive to create a tranquil and welcoming atmosphere for our guests to enjoy. Our team is delighted to hear that you had a peaceful and enjoyable stay with us. We hope to welcome you back again soon!
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