Reviews

Makai Club Resort is a magical spot on Kauai’s North Shore where the island scenery is complemented by spacious accommodations and attentive service from our award-winning staff. It’s no wonder so many families return to our resort year after year! Here are a few reviews from our guests.

reputation 800 award

Google
5.0/5
Apr 21, 2026
Google Grand Pacific Resorts
Great place to stay, clean, close to everything on northern Kuai. We stayed 7 nights. Only complaint is they only provide 2 laundry detergents regardless of length of stay.
Survey
0.0/5
Apr 21, 2026
Survey Grand Pacific Resorts
Great place to stay, clean, close to everything on northern Kuai. We stayed 7 nights. Only complaint is they only provide 2 laundry detergents regardless of length of stay.
Survey
5.0/5
Apr 20, 2026
Survey Grand Pacific Resorts
If I had to pick something...I would say, the parking is a little cramped and the pool is very basic in comparison to other resorts. But, none of these things are complaints-just observations.
The ease of access to everything! Parking next to the building, the clean grill area (we were room 710), and location to areas of interest.
Survey
0.0/5
Apr 19, 2026
Survey Grand Pacific Resorts
Great so far - unit very clean and location convenient to a lot of sights.
Survey
2.0/5
Apr 17, 2026
Survey Grand Pacific Resorts
feel free to reach out to Patty Secor at 858 335 4224 if you care about a poor review! Would love a chance to explain.
Survey
0.0/5
Apr 17, 2026
Survey Grand Pacific Resorts
It’s going great! Everyone here takes good care of you. Lots of amenities and helpful insight.
Survey
5.0/5
Apr 16, 2026
Survey Grand Pacific Resorts
The pull out bed wasn’t the most comfortable for our guests. I know the things aren’t the best but we did upgrade the one in our home and it is amazing. So it can be done.
We loved the quiet location. And sitting on the lanai with the birds singing.
Google
1.0/5
Apr 15, 2026
Google Grand Pacific Resorts
One week upon arrival told us LAST minute that there would be construction on site after spending $1,000+ here. Did not give any discount and reservation specialist said “you can cancel,” making us scramble last minute for another place. HORRIBLE experience, do not book here!
Grand Pacific Resorts replied on Apr 20, 2026:
Hi Lucy, we apologize for any inconvenience caused by the construction. We value your stay and appreciate your feedback. If you are willing, please contact us at (888) 476-9648 so we can work towards a resolution. We look forward to hearing from you.
Survey
0.0/5
Apr 14, 2026
Survey Grand Pacific Resorts
Love the concord,
Love the amenities, staff is incredible!! Roosters are crazy!just 1 thing , hot tub is amazing but seems a little
Too hot!!! Also our toilet seems to keep filling itself, so it’s wasting water. Just an FYI. Over all, 10/10!! So glad our daughter told
Us about this place!
Google
5.0/5
Apr 14, 2026
Google Grand Pacific Resorts
Everyone has been so welcoming and helpful! Our condo is spacious, clean, and comfortable with lush views out every window. We feel lucky to have found the friendly and unpretentious Makai Club!
Grand Pacific Resorts replied on Apr 20, 2026:
Hi Megan, we are thrilled to hear that you have enjoyed your stay! Our team takes pride in providing a welcoming and helpful experience for all our guests. It's wonderful to hear that you are enjoying the spacious, clean, and comfortable condo with its beautiful views. We're happy to have you as our guest and look forward to your next stay!
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